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Made in IBM Labs: IBM Technology to Protect Customer Data in the Call Center IndustryResearchers at IBM's India Research Laboratory have developed advanced data masking technology that helps call centers protect critical data without disrupting customer service or business operations. As IBM (NYSE: IBM) continuously seeks new methods to ensure privacy and security, the company intends to utilize this capability in its own call center operations to further protect information for its services clients around the world.
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IBM Unveils Cognos Business Intelligence Software for Mainframe CustomersBURLINGTON, Mass.--(BUSINESS WIRE)--Cognos, an IBM (NYSE: IBM) company and the world leader in business intelligence and performance management solutions, today announced that IBM Cognos 8 Business Intelligence software is now available, for the first time, for Linux on System z.
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Microsoft Deploys IBM iDataPlex in High Performance Computing LabsIBM today announced that Microsoft is among the first clients to implement IBM's iDataPlex system -- a new category of server developed by IBM for Internet-scale computing. IBM also introduced today a new high performance computing (HPC) option for iDataPlex, to bring supercomputing power to Cloud environments.
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IBM Opens Africa's First "Cloud Computing" Center, Second Cloud Center in ChinaBEIJING, CHINA and JOHANNESBURG, SOUTH AFRICA IBM (NYSE: IBM) today announced the opening of new 'cloud computing' centers in South Africa and China. Cloud computing enables the delivery of personal and business services from remote, centralized servers (the cloud) that share computing resources and bandwidth -- to any device, anywhere.
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Report: IBM Worldwide Market Share Leader in Web Portal SoftwareIBM (NYSE: IBM) today announced that analyst firm Gartner, Inc. has ranked IBM as the worldwide market share leader in the enterprise portal software market based on total software revenue for 2007.(1)
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Leading Analyst Firm shows IBM increasing Worldwide Lead in Application Infrastructure and Middleware Software MarketIBM has announced that Gartner, Inc. once again named IBM as the world's number one vendor based on market share for application infrastructure and middleware (AIM) software. The report, which analyzed the total AIM market for 2007, showed IBM increasing its marketshare and now holding 28.9 percent share of the overall market, with more than three times the market presence of its closest competitor.(1)
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IBM Provides Free Online Training in Hot TechnologiesIBM (NYSE: IBM) today announced it is helping to prepare the next generation of business and IT experts at no charge with online resources designed to educate students about hot technologies. Six offerings are now available, providing students access to tutorials, forums, games and other resources, and helping them develop marketable skills in hot job areas such as enterprise computing, Web 2.0 programming and database management.
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Amdocs and IBM introduce Unified Customer Relationship and Data Management Solution to Enhance Customer ExperienceAt Amdocs InTouch 2008, Amdocs, the leading provider of customer experience systems, and IBM, today entered into an alliance and original equipment manufacturer agreement under which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth solutions with Amdocs' customer management solutions. This new solution will help companies improve the customer experience and reduce total cost of ownership (TCO) by maximizing overall application performance and availability, while significantly reducing storage and other hardware costs.
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